All orders are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How much is Shipping?
Shipping charges for your order are calculated and will be displayed at checkout. Our rates are based on weight and destination, using Australia Post domestic rates.
We offer international shipping and again these rates are based on weight and destination.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Please provide a residential or business address when completing your order. Failure to do so will delay the processing of your order as we will need to contact you for an alternate shipping address.